FAQs
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@zyin-industry.com
•US 7-10 Days Business Day
•Canada 10-15 Business Days
•EU 8-15 Business Days
•Rest of the World 12 - 18 Business Days
When your orders ship, Your tracking information is automatically sent to you via mail you provided during checkou. If you have any questions about your tracking, Don't hestitate to reach us
If your order hasn't shipped throughout the regular time,Please feel free to contact us ! We'll resolve any issues asap.
It is rare when packages arrive you with damaged, Please refuse the packages.so we can receive the package back from the shipping company and claim the insurance funds. Besides, We will prepare a new canvas for you and ship it again within 5 days.
Please visit to track the status and location of your order https://www.zyinartist.com/apps/parcelpanel
If it has been more than 2 days since your order has been shipped and moment is not reflected on the shipper's website or it has been more than 48 hours since the last tracking update, please contact us at support@zyin-industry.com
Depending on the country of residence, you may have to pay fees! Please ask us about your specific country so we can confirm for you!
We Ship worldwide by EMS, DHL, UPS, FedEx, TNT, E-Packet
Frame: Stretched on the wooden frame
No Frame: Canvas only
products, recent products,...).
Yes, any customized sizes are welcome, for more details, please reach us at support@zyin-industry.com
Yes, Please make sure the images are high resolution and send your artwork to support@zyin-industry.com, We will arange for you asap
Yes, we do ! Please contact us at sales@zyin-industry.com for more details. We work directly with drop shippers and provide the best price and quality in the market!
Paypal and all major credit card
Unable to find satisfactory answers ?
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